Sergio Buenrostro
Director of Operations
Sergio Buenrostro serves as Director of Operations at VICE Automotive, overseeing day-to-day shop and documentation workflows.
Read Sergio’s bio
Las Vegas · In-house body & paint
Wrecked?Send usthe photos.
Send photos of the damage to start your free repair estimate. You approve the repairs before we start.
LaurenMeet the people
behind the shop.
- Free first estimate
- CCC ONE estimating
- You authorize every repair
Get a free collision repair estimate started.
Repairs here
We do the body repairs and paint work right here at our shop.
Free estimate
Send photos for a free first estimate. We may need to see your car to check for hidden damage.
Repair details
Your estimate lists the repair work and costs. We use CCC ONE, a system used by insurance companies.
Visit our shop
3071 N Nellis Blvd, Las Vegas. Mon–Fri 9 AM to 6 PM.
How it works
Four steps. No surprises.
Most drivers have never dealt with a body shop. Here is exactly what happens after you send the photos.
- 01
Send the damage
Clear photos of every damaged area, plus year, make and model. Up to 10 files. An existing estimate helps too.
- 02
We write the estimate
VICE reviews visible damage in CCC ONE and tells you if the car needs to come in for a closer look.
- 03
You approve the scope
We walk you through the plan line by line. Work is scheduled only after your authorization.
- 04
Repair, inspect, pick up
Our in-house team completes the authorized work and inspects the finished vehicle before you get the keys.
Shop services
Three things we do in the bay. Pick the one that matches the car.
Most requested
Auto body & collision
Dents, panels, parts, paint and refinishing. Free estimate from photos.
Send photos
Diagnose first
Mechanical repair
Warning lights, brakes, suspension, cooling, A/C, drivetrain.
Request appointment
Cars, trucks, diesel, fleet
Oil change
Conventional, synthetic-blend, full-synthetic and diesel service.
Request appointmentClaim documents
When the insurance file needs organizing. VICE prepares the vehicle-side documents. The carrier makes the claim decision.
Google reviews
Neighbors,
not case numbers.
“I highly recommend VICE for your vehicle repairs. They are very thorough, honest, and reliable. This is who I trust with my cars and my family’s cars. Sergio, Lauren and Jose really know what they’re doing! Thank you!”
“VICE IS ON TOP- literally on top of it. They are constantly helping, trusting and efficient. Thank you for taking care of all my clients and even myself. Professionalism EQUALS Vice Automotive”
“Thank you for taking care of my car after my accident ! Highly recommend”
Collision repair in Las Vegas
A body shop on Nellis Boulevard that also speaks insurance.
VICE Automotive is an independent auto body and collision repair shop at 3071 N Nellis Blvd in Las Vegas. Body, paint and collision work happen in our own bays, so the person who wrote your estimate is the person who can walk you to the car and show you the panel.
Estimates are written in CCC ONE, the estimating system most carriers work from, which keeps repair documentation clean when there is a claim attached. When the file needs more than an estimate, our appraisal and documentation services keep photos, supplements and records together. The carrier makes the claim decision; we make sure the vehicle side is documented.
Serving Las Vegas, Henderson, Summerlin and North Las Vegas. Open Monday to Friday, 9 AM to 6 PM.
BBB Accredited · A+ rating 
Address
3071 N Nellis Blvd
Las Vegas, NV 89115
Hours
Mon–Fri 9:00 AM – 6:00 PM
Sat–Sun Closed
Our team
The people behind VICE.
Lauren Buenrostro
Chief Administrative Officer
Lauren Buenrostro is the Chief Administrative Officer and co-owner of VICE Nevada, where she helps lead operations, growth, and the company’s commitment to exceptional service alongside her husband and business partner.
Read Lauren’s bio
Sophia Zumpano
Senior Claims Coordinator
Sophia Zumpano serves as Senior Claims Coordinator at VICE Automotive.
Read Sophia’s bio
Nilsen “Nelly” Moody
Intake Specialist
Nilsen “Nelly” Moody serves as an Intake Specialist at VICE Automotive and is often a customer's first point of contact.
Read Nilsen’s bio
Madonna Born
Marketing and Client Relations Coordinator
Madonna Born is the Marketing and Client Relations Coordinator at VICE Automotive, where she focuses on marketing, client relations, community outreach, and business development.
Read Madonna’s bio
Ricardo Castro
Repair and Parts Coordinator
Ricardo Castro coordinates vehicle repairs and parts at VICE, helping guide each vehicle through the repair process.
Read Ricardo’s bioBefore you send photos
Is the first estimate really free?
Yes. Clear damage photos start a free repair estimate. An in-person inspection may still be needed to find hidden damage and confirm the repair scope.
Does sending photos authorize repairs?
No. Photos start the estimate request. VICE reviews the scope with you, and repairs begin only after your authorization.
What photos should I send?
Every damaged area, from a few feet back and up close. Keep plates, VINs and paperwork out of frame. You can also upload an existing estimate. Up to 10 files.
Do you work with my insurance?
We prepare the vehicle-side documents in CCC ONE and explain each one. Coverage and claim decisions are made by the insurance carrier under your policy terms.
Are you attorneys, or public adjusters?
No. Vice Automotive provides documentation and claim support services. We do not offer legal services and we do not act as public adjusters. We prepare the documents: estimates, appraisals, diminished value reports, and total loss valuation reviews. If your situation is outside what documentation can address, we’ll say so.
Let’s look at the damage.
Call during business hours, or send photos any time. They reach us during business hours.